Kevin and Amanda literally saved us. Firstly, I called Kevin in a frenzy after 6 PM on a weekday because we discovered mouse and rat feces all over our belongings in our rental. He listened to our concerns and was very pleasant to speak to from the start. He came to provide us with an initial overview within a couple working days. He was very kind and thorough and his inspection of the space that needed help. He He provided the estimate very quickly and he gave us time that we needed to go over everything in detail and answered any questions that we had. We scheduled with him and he was able to come so quickly with his colleague. The work was done incredibly meticulously and they finished ahead of schedule. They were incredibly conscientious of our needs and time, and always notified us of everything going on every step of the way. They truly went above and beyond. They helped us so much and we are incredibly grateful. We are almost sad that we are moving away from his region in case we ever needed him again because we would not hesitate to call Kevin if we needed future decontamination services. We highly recommend this service team and company. Do not look any further there literally incredible. We cannot thank you enough! A couple before and after photos provided. The last photo is how organized the room was at the end! Sparkling clean.

I called Bio-One to clean up an old rodent infestation in my basement. From the first point of contact, Kevin was responsive, courteous and professional. The clean up took one day, in which they stripped out the drop ceiling I wanted removed, and cleaned and sanitized every (and I mean EVERY) inch of my basement from floor to ceiling. They even tidied up the storage bins and other items on the shelves to look immaculate. Decades of dust, cobwebs, rodent waste and nesting was completely cleansed from every corner—and best of all I didn’t have to see any of it on its way out! They are very discrete with removal and disposal. The team went above and beyond my expectations and I would highly recommend them to anyone! I don’t have to be afraid of my basement anymore.

We engaged Bio-One to clean a relative's home because she needed to move into a nursing home. They did a top-notch job and got the property ready to go on the market. Great communication and thorough work, including identifying and saving important documents and memorabilia. This process is difficult and they handled it with empathy and compassion.

Due to the wonderful reviews I called Kevin when we were in dire need after an unexpected tragedy. He was fast engaging and professional all at the same time! He was a bright spot during a horrible ordeal! He cleaned up beyond our expectations!

Kevin, Amanda, and the whole crew are AMAZING! Their compassion, dedication, communication, and attention to detail are truly far beyond what I've experienced with any other company. They took a huge, extremely difficult project and made it easy from start to finish. Not only is the work they do wonderful, but they lead with empathy and understanding-a rare thing to find. They went above and beyond in every single way. Thank you so much, Kevin and crew! I don't know what I would have done without you guys, and I will recommend you over and over again!

Kevin and Bio-One were amazing! He was so friendly and respectful. The work they did was amazing and done in a timely manner. They were worth every penny. We highly recommend their service. The services they provide were literally life changing!

Kevin and his team are true professionals and really care! We cannot thank them enough for handling everything during a really tough time. Highly recommended.

Bio-One of Rochester is an amazing company. My in-laws had someone watching their home while they were in Florida for the winter. Unfortunately, that person never checked the house and they came home to an infestation of mice which had infiltrated every single room in the house and made it unlivable. My wife called Kevin and he came right out and surveyed the situation. He came up with a plan, worked with the exterminator and then got to work cleaning. They cleaned every inch of the house, including taking every book off the shelves, every piece of clothing, bedding and even cleaned every drawer in the home. We can not say enough about the work Kevin and Bio-One of Rochester did, he literally gave my in-laws their home back, and in amazing condition. And to top it off Kevin and his team were extremely nice and easy to work with. We highly recommend Kevin and Bio-One of Rochester, you will be thrilled with their services.