Compassion. Experience. Respect.

Lifting the load:Rochester Hoarding Cleaning Services

Hoarding Cleanup help from a local Rochester company with unmatched compassion, discretion, and experience for the most challenging hoarding jobs. Before cleaning anything, we will meet to establish a cleanup plan and end goals that meet your unique needs. Our compassionate and expert Bio-One of Rochester hoarding cleaners will:

- Search out specific items/documents you’ve been missing
- Work around your desired schedule
- Remain discreet - unmarked vehicles / any special requests

Bio-One of Rochester
5.0 Stars Based On
Verified Google Reviews

Rapid Response Hotline

Get in touch with our biohazard & crime scene cleaning team today

585-575-0793

Call

Respond

Clean

			Kevin and his team helped our family in a time of need. Business name says Rochester but they can come to Buffalo and surrounding areas!  After my dad was rushed to the ER after losing a lot of blood, we had a big mess to clean up and furniture was not salvageable. Simultaneously, we were at the hospital caring for our loved one.  Kevin and his team were able to provide an estimate same day and was available the next afternoon for the job.  They removed damaged furniture, cleaned the floors and tiles, and were very kind. This took a huge weight off our shoulders.  I hope we never have to use this service again but if we do, I will call Kevin.		
 Caroline Dudeck

			Amazing experience from start to finish. Very professional, on time, and the quality of work exceeded expectations. Highly recommend!		
morgan kunigan

			Contacting BioOne was the best call I ever made in the midnight hour 🥹 Depression had me in a very dark place, and I know I needed help. I explained to Kevin I was struggling with cluttering and battling my arch nemesis the laundry. I was treated with such compassion, professionalism, and respect. While the tech was helping me sort through the decluttering process, every moment of progress was met with words of encouragement and positivity. At one point I broke down crying because I was finally in the present and I realized I had 6 months worth of laundry and I had no idea where to start. It’s one thing to have a company come in to service a client and leave them to continue the cycle of losing control. However, Kevin/ Bio One left me with a laundry sorting system so I can manage laundry to avoid falling back to the dark place I was. I plan on using them again in the future as I prepare for a future move.		
Kenya Small

			This company was ""Absolutely Amazing"", I needed some assistance desperately in a timely fashion. I reached out to Kevin he met with me within hours. He browsed through the entire property. He gave me an estimate, very reasonable. He started the project promptly. And I would sincerely recommend him if you want the job done right. He had an ""AMAZING"" team hands on deck !!!!  Satisfied, Pamdora Drumgoole		
Pamdora Drumgoole

			Kevin is a real stand up guy! I can always count on him to finish a project and exceed my expectations. He’s intelligent, knows what he’s doing, and very responsible. I highly recommend Bio-One!		
Mark Bankert

Hoarding Cleanup

We are here to earn your trust and ease you into the hoarding cleanup process.

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Animal Hoarding Cleanup

Our goal is to create a healthy and livable environment for everyone impacted.

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Gross Filth Cleaning

We have the training and the protective equipment to help.

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Feces / Urine Cleanup

We tailor every plan to each unique situation.

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Recover Valuables

We will try to find items of value and restore them.

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Deep Cleaning

Decluttering and a deep clean will go a long way.

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Are You Ready To Experience Clean?

From Clutter To The Cleanest It’s Ever Been

Many people are hesitant to call for an estimate or cleanup of a hoarding scenario because they believe the process will be very stressful and lengthy. We work with this in mind. We make it our priority to make each one of our clients as comfortable as possible. We understand removing items from your home can be stressful and we work with you to make it a good experience. It’s as easy as 1, 2, 3.

1

Accurate Estimate

We are always open to come out, give you an estimate and discuss everything that might be needed for a complete cleanup.

2

Cleanup

We typically use 2-3 specialists on a job, most jobs are completed 1-2 days, and every client is treated with the utmost respect and compassion.

3

Follow Up

To ensure that you’re satisfied with our work and all your needs are met, we stay in touch to see if there are further services we can put you in touch with.

We're Ready to Respond. Request a Service Now.

Bio-One of Rochester

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					1
				
Establishing trust is keyAn experienced team member will introduce themselves, tour the property, and learn about your unique needs, expectations, and goals.

					2
				
We are mindful of personal property and valuablesOur Bio-One of Rochester technicians make it a priority to try to find and save items of value such as wallets, keys, coin collections, legal documents, photo albums, baseball cards, or more.

					3
				
Your satisfaction is important
We want to make sure you are satisfied and happy with our work. If for some reason something else needs to be done, we are here for you.

WHY CHOOSE Bio-One of Rochester?

Our family never backs down from challenges

Bio-One was founded almost twenty years ago. In that time it has helped thousands of individuals, families, and business owners deal with biohazard and hoarding cleanups throughout the Rochester metropolitan area.

Like every Bio-One location, the Rochester office became and has remained the industry leader in its areas by adhering to our company’s slogan, “Help First, Business Second.” It’s our slogan, it’s our business model, and it’s what has guided all our actions over the last two decades.

We earned our #1 status through strict adherence to our company’s principles of respect for our clients and a genuine desire to help them improve their lives. Our experience allows us to understand our customers’ situations, and we deeply appreciate their trust when they ask us to help.

We understand that this is a deeply emotional and challenging time in the lives of all parties involved, and many times affects all aspects of a person’s life. In many cases, the family members and loved ones do not know how or where to begin looking for help. This is why people turn to Bio-One of Rochester to assist them in addressing these types of matters.

About Us

Discreet Solutions

We are here for you when you need us for any Rochester hoarding cleanup situation. Whatever you need, know that on the other end of the line will be a supportive, understanding, and responsive Bio-One of Rochester team member who is ready to help.

585-575-0793 Service Request

Your Rochester Crime scene & Biohazard Cleaning TEAM

Help first. Discretion always.

As last responders, we discreetly remediate impacted
spaces so you can begin to move forward.

Kevin Kitchen

Owner

My name is Kevin Kitchen, and I'm the owner of Bio-One of Rochester. I became a part of Bio-One to give back to the community and support families during personal tragedies. Through my own life experiences and the valuable lessons learned from family and friends, I've developed a deep empathy for those going through difficult times. My mission is to extend a helping hand and assist in taking those crucial first steps towards life and property recovery. My approach is built on compassion and understanding, and I am committed to restoring not only properties but also the lives and well-being of those I serve.

Learn more about me and my mission >

Call Me

The right
team for the job.

Making the call to a crime scene, biohazard, or decontamination cleaning company is often due to an overwhelming, traumatic, and life-changing situation. My team is ready to answer the call with professionalism, experience, and compassion.

Experienced and trained team
Clear, supportive communication
Comprehensive cleaning approach
Locally owned and operated

Meet my team >

Kristen Burmester, Rochester, 12/2025

Kevin was incredible! Kevin answered my call straight away and made time to help my family the next morning. When he arrived, Kevin was non-judgmental in his assessment and clear about the next steps, timelines, and costs. He and his truck are without logos which maintains privacy. He was kind, supportive, and communicative throughout the day, making us confident in his services. I can't emphasize enough what a genuinely good human Kevin is and how much he helped our family. If you want to work with someone who is respectful, non-judgmental, diligent, fast, and very very hard working.... call Kevin now!

morgan kunigan, Rochester, 12/2025

Amazing experience from start to finish. Very professional, on time, and the quality of work exceeded expectations. Highly recommend!

Caroline Dudeck, Rochester, 11/2025

Kevin and his team helped our family in a time of need. Business name says Rochester but they can come to Buffalo and surrounding areas! After my dad was rushed to the ER after losing a lot of blood, we had a big mess to clean up and furniture was not salvageable. Simultaneously, we were at the hospital caring for our loved one. Kevin and his team were able to provide an estimate same day and was available the next afternoon for the job. They removed damaged furniture, cleaned the floors and tiles, and were very kind. This took a huge weight off our shoulders. I hope we never have to use this service again but if we do, I will call Kevin.

Jim Mcinnis, Rochester, 09/2025

Kevin and the Bio team was absolutely outstanding—prompt, professional, and completely judgment-free. His approach made my family and me feel comfortable and confident that we had made the right choice. Our property was severely infested with mice, and now it looks absolutely fabulous. The results went far beyond my expectations. I truly appreciate the professionalism, care, and respect shown throughout the entire process.

Evander Coleman, Rochester, 07/2025

Amazing service from start to finish. Willing to work with prices, They really helped my family during a difficult time. Respectfully, professional, hard working. I would without a doubt hiring again if I ever needed to!

Kurt Button, Rochester, 07/2025

I had a great experience with Kevin for a recent basement cleaning. After my initial call, he was able to come out for an assessment and quote the very next day, which was impressive, especially since my service wasn't an emergency. He then scheduled the job for just over a week later. Kevin walked me through his process before starting (including talking about his cleaning agents), and then, after completing the work, he showed me the finished areas using a scope camera. Kevin worked hard throughout the day and provided clear communication which was appreciated. The price was all inclusive and there was no nickel and diming for all the work performed. I definitely recommend Bio-One's services

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COMMUNITY

We call Rochester and surrounding areas home.

Where we serve

Bio-One of Rochester is owned and operated locally by Kevin Kitchen. Their office serves Rochester and surrounding areas.

Why we’re here

We are passionate about serving Rochester and the surrounding communities with compassion, diligence, and professionalism. We are available for your hoarding and decontamination needs.

FREQUENTLY ASKED QUESTIONS

What is Hoarding?

Hoarding is a behavioral pattern characterized by the excessive acquisition of and inability to discard large quantities of objects that cover the living areas of a home and cause significant distress or impairment.

Compulsive hoarding behavior has been associated with health risks, economic burdens, and adverse effects on personal relationships. When clinically significant enough to impair functioning, hoarding can prevent typical uses of space so as to limit basic daily activities like moving through the home, eating, and sleeping. It can also put people at risk due to increased risks of injury, fire, and disease.

Why Hire Bio-One of Rochester To Cleanup Your Hoarding Residence?

Bio-One of Rochester prioritize concern for the well being of our customers and their families, always following our slogan, “Help First, Business Second.” Bio-One of Rochester soundly reject the business-first mindset of other companies who see people and their families asking for help as vulnerable and exploit the economic opportunity. Our primary goal is to help people improve their lives and begin the process of moving forward.

What Makes Bio-One of Rochester Different From Other Hoarding Cleanup Companies?

Bio-One of Rochester sets itself apart from other hoarding cleanup companies in four distinct ways:

Bio-One of Rochester come to give on-site estimates, never blind, inflated estimates over the phone. This allows us to give an accurate estimate and scope of work.

Bio-One of Rochester do not give bait & switch quotes. Unlike other companies that lowball their estimates and then ratchet the price up as the job progresses, our experience and expertise allows us to give accurate estimates that reflect what the job will cost.

Bio-One of Rochester are truly a local company, the owners and employees all call the Rochester area home, too. Other companies take your call from outside our community, and then subcontract your job out to some workers who are neither hoarding specialists nor trained professionals. Many times the contracting company does not even know the subs they have hired.

Bio-One of Rochester respond to a hoarding cleanup request immediately because we are locally based. We're not heading into the area, we're already here.

Does Bio-One of Rochester Share Information About Or Notify Any Other Entity Regarding A Hoarding Matter?

Bio-One of Rochester goes to great lengths to ensure your privacy and our discretion. For starters, we use unmarked vehicles and we don’t suit up outside whenever possible. We’re also good at gently, but firmly, shooing away nosy neighbors and we don’t answer their probing questions.

Does Bio-One of Rochester Offer Any Maintenance Or Follow Up Service After The Initial Hoarding Cleanup?

Yes. Bio-One of Rochester offers a regularly-scheduled maintenance program where Bio-One of Rochester return to the residence or property after the initial cleanup and perform follow up services to ensure that it remains in the state it was when we completed the job.

Do I Have To Get A Maid Service After You Are Done To Clean The Property?

Yes. While the original hoarding cleanup will result in the removal of all necessary/requested items, the hoarding residence will still be in need of a thorough and detailed cleaning, due to the effects caused by the original hoarding situation. Bio-One of Rochester offers a detailed cleaning program to anyone who's interested.

Rapid Response Hotline

Get in touch with our biohazard & crime scene cleaning team today

585-575-0793

Call

Respond

Clean

Compassion. Experience. Respect.

Lifting the load:Rochester Hoarding Cleaning Services

Trusted By

Hoarding Cleanup

Animal Hoarding Cleanup

Gross Filth Cleaning

Feces / Urine Cleanup

Recover Valuables

Deep Cleaning

Are You Ready To Experience Clean?

Accurate Estimate

Cleanup

Follow Up

We're Ready to Respond. Request a Service Now.

Bio-One of Rochester

We're ReadY

Work with us

Establishing trust is key

We are mindful of personal property and valuables

WHY CHOOSE Bio-One of Rochester?

Our family never backs down from challenges

Discreet Solutions

Your Rochester Crime scene & Biohazard Cleaning TEAM

Help first. Discretion always.

The rightteam for the job.

COMMUNITY

We call Rochester and surrounding areas home.

Where we serve

Why we’re here

FREQUENTLY ASKED QUESTIONS

The right
team for the job.